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THE SDA HOUSING PODCAST
The SDA Housing Podcast is a leading voice in the Specialist Disability Accommodation (SDA) sector, delivering in-depth discussions, expert insights, and the latest updates related to housing solutions for people with disabilities. Through interviews with industry leaders, advocates, and lived-experience voices, we explore policy developments, innovative best practices, and real-world stories shaping the future of disability housing.
Listeners will gain valuable knowledge on emerging trends, sector challenges, and inspiring success stories, making this podcast an essential resource for investors, providers, advocates, and anyone passionate about inclusive housing.
Debbie Kindness – General Manager, NDIS Property Australia:
With over 20 years of expertise in tourism, finance, and property, Debbie has played a pivotal role in transforming NDIS Property Australia from a two-person team to a 22-member powerhouse. Her leadership drives the successful marketing, sales, and development of SDA properties nationwide, working closely with builders, designers, lenders, and support providers to ensure high-quality, compliant housing solutions.
Minh Le – Founder & Director, NDIS Property Australia:
A visionary in the SDA space, Minh is dedicated to accelerating the delivery of purpose-built disability housing across Australia. By fostering collaboration among stakeholders, investors, and NDIS participants, he champions choice, control, and dignity for people with disabilities, ensuring they have access to homes that truly meet their needs.
Together, Debbie and Minh are committed to ethical, sustainable, and impactful solutions in the SDA sector, bridging gaps and driving meaningful change.
Engaging with the SDA Community:
Each week, we feature guest speakers from across the sector—sharing their expertise, experiences, and contributions to social impact in SDA. From innovative housing designs to policy advocacy, our conversations highlight how we can collectively improve living options for NDIS participants.
As the SDA landscape evolves, we invite you—our listeners—to join the journey. Whether you're an investor, provider, advocate, builder, developer, parents of participants, or simply passionate about inclusive housing, this podcast equips you with the knowledge to make a difference in the lives of People with Disabilities (PWDs).
Share Your Story:
Have an SDA journey you’d like to share? We’d love to hear from you!
📞 Call us: 1300 254 397
📧 Email us: podcast@ndis.property
🌐 Visit us: www.ndis.property
Join the conversation and help shape a more inclusive future in disability housing.
THE SDA HOUSING PODCAST
Episode 31 - SDA Approvals & Appeals with the NDIA
In today's episode, Minh gives detailed insight into the NDIA (National Disability Insurance Agency) decision-making process, specifically in terms of SDA Funding and approving applicants for their needs and requests. He discusses the outcome of applications and what might occur if someone is not approved for their specific requests. Minh also covers the process that may follow if one wishes to appeal a decision made by the NDIA and how the AAT (Administrative Appeals Tribunal).
SDA is complicated and sometimes the NDIA might not give the same outcome that the Participant is seeking. When this occurs, it may be appropriate to ask the NDIA to review an initial SDA decision by providing additional, or clarifying existing, information.
Excerpt from May 2022 Housing Hub report:
"In order to understand and engage with the SDA decision-making and appeals process, the Housing Hub and the Public Interest Advocacy Centre (PIAC) commenced a collaborative project in mid-2021, providing legal help to participants seeking reviews of NDIA decisions about SDA funding at the Administrative Appeals Tribunal (AAT). This report presents early findings from this project, with the aims of:
1. Documenting decisions and processing times for requests for SDA funding made by participants to the NDIA, based on Housing Hub data.
2. Exploring systemic problems within the NDIA’s decision-making process that PIAC has identified during the project and proposing solutions".
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GOALS:
It is our goal to see Participants with high-needs disabilities being appropriately housed in accommodation that is right for them. Purpose built homes promote opportunities for social and economic participation, enhance self-determination, and create conditions for Participants to lead vibrant, safe, and independent lives.
www.highphysicalsupport.com.au
www.improvedliveability.com.au
www.participants.com.au
CONTACT:
Please feel free to call us on 1300254397 to talk to one of our friendly staff, otherwise, just pop on over to our website to find out more info on
NDIS PROPERTY AUSTRALIA:
Our team conducts thorough research on Specialist Disability Accommodation (SDA) and provides appropriate technical advice through premium and strategy-based solutions. We also use complex feasibility calculation spreadsheets to help investors understand the expected annual income of an SDA dwelling, the timeline stages of construction of their property, as well as revealing the hidden costs. By staying up-to-date with the latest SDA data and pricing payments information, we help clients make better-informed decisions and achieve their investment goals.
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CONTACT:
Please feel free to call us on 1300 254 397 to talk to one of our friendly staff, otherwise, just pop on over to our website to find out more.
For any podcast related queries or suggestions, please contact our podcast team via podcast@ndis.property